I bought a watch on eBay and prior to buying it I asked the seller very clearly "is it genuine" to which they said yes in writing, it was listed as used but did not say anuthing about it being damaged. I paid using Paypal and paid £630. Once I received the watch I saw it was severly damaged (the glass was out of the bosy on one side) and also a fake. I then open a dispute on paypal and the seller made an offer of a partial refund of £75 which I rejected and escalated the dispute to a claim, the seller also emailed me directly to say if I was not happy she would make a refund but I did not respond directly through email prefering to use and record eveything on the Paypal system. I then yesterday (24th/Xmas eve) got an email from paypal requesting that I get proof from a specialist that it is a fake watch and fax it to them. I did this and also sent an email as I didnt think i should have to do this as irrespective of it being fake it was still damaged which it was not described as and attached a photo to the resultion centre (I didnt upload a scan of the experts report as I had been instructed to fax this) and assumed this would be enough for paypal to rule in my favour. I then got an email this morning from paypal (on Christmas morning) saying they had decided against me. Now I am confused the lady had already made a partial offer the watch is damaged and it is also fake, how could the rule aginst me. I have been conned for a fake watch (worth £20) for £630 and paypal is assiting in this, I want to cry what can I do someone help please.
... View more