Here's what happened: I sold an item on ebay, on behalf of a friend, for £220, and sent it off on First Class Recorded Delivery a couple of days later. I never heard from the buyer after that, so assumed all was well. Today was the first time since the 1st March that I had logged into Paypal, only to discover that the buyer had filed a dispute under Unauthorised Payment at the end of March. Obviously it's been well over 10 days for me to provide any proof of postage (I still have the receipt for the Recorded Delivery). What can I do?? I have emailed the buyer today, no reply as of yet... I just can't understand why they never emailed me, or even sent a message on ebay to tell me they had a problem! I'm sure this is classed as theft, as they still have the item that they bought off me. I would appreciate any advice, I've never been in this situation before. Thanks.
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