Hello Brent <removed>,
We received the case(s) you filed on August 7, 2018.
We have reviewed this transaction(s) and are denying your case(s). This decision was made because your billing dispute doesn't match our qualification for a billing dispute.
If you'd like a copy of the documentation we used in the investigation of your case, send a letter including the Case ID to the following address:
Attn: Billing Error Dispute Documentation Request
Omaha, NE 68145
We're sorry for any problems you may have experienced with the transaction(s).
Dispute Case ID: PP-D-12869184
Transaction Amount: $39.95 USD
Dispute Amount: $39.95 USD
Transaction ID: 8N944002UW165851M
Transaction Date: July 7, 2018
This is the response I get after working hard to get a refund on an obvious fraud case. The seller is in China and obviously sells so much on Facebook that they are too big to deal with individual claims. After trying to work things out with them, I tried PayPal. In both cases I felt that my little $40 purchase was not worth the effort of either company to try to resolve.
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