Yes ive seen the link but been assured that this isnt a security review it is a problem generated by an 'upgrade' like I said which is what I meant when I said some sort of info message. This coupled with the fact that when I go through the withdrawal process it clearly still states 'this type of withdrawal takes up to 2 hours', which the customer services staff have all agreed is generally the case when I made the 3 individual calls over a week. Customer services staff are stating withdrawals are going into a BACS queue which are 'usually instant' because there are technical problems. Thanks for the link and this could have been the case but its not really applicable to me as it refers to a withdrawal that is under 'further review' mine isnt. Unless Ive been ill-advised a third time there is a problem which is not related the normal processes in place. Paypal have literally just stated they are getting multiple calls and queries from other members with the same problems and it is likely to continue for a while yet until the upgrade is complete. I am just vexed that initially two other members of staff said it was a bank problem
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