I sent a customer two invoices $198.50 & $129.75. She confirmed the amounts on the invoices and clicked the pay now button. When she got her receipt she noticed that it had the wrong amounts $160.50 & $102.75. Basically the shipping charged weren't paid. I had sent her a detailed invoice listing all of the items. I had given her a discount and entered the shipping charges. Why did Paypal charge her the wrong amount? I called Paypal and she had no clue what happened so I had to wait for an e-mail. The e-mail just said the invoice was correct. Yes, the invoice was correct but the amount paid was wrong and the customer didn't change the amount paid, just clicked pay now. Of course you can't respond to the e-mail from Paypal so I have to yet again make a phone call. If anyone has an ideas on what happened I would love to hear them. Lisa
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