Thanks for the reply, that however doesn't explain the lack of money in my bank account. In fact 12 days - not 5 or 7 - have gone buy since the case has been closed in my favour, and on my PayPal account there isn't a "temporary hold" label on those refunds. THIS is the problem. Something doesn't square up with what you explained me. You said: your seller has refunded you before your initial payment to them has cleared from your bank to PayPal. In such case you never paid a penny - being the seller would have issued the refund - so the very same refund from the seller should show in my bank statement and my money would be in the pot. 😞 so what's happened, where's the money?
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