While I am an existing PayPal customer I recently made a purchase from a retailer using Visa Debit. Despite the items being out of stock the retailer debited funds from my account. As there would be some delay in restocking I requested an immediate order cancellation and full refund.
I was told the refund would be in 3-5 days. However, after 5 days I still hadn't received it.
I found out today that the retailer had refunded using a PayPal e cheque. I believe these can take up to 10 days.
My question is, why would a retailer use a PayPal echeque to refund on a Visa Debit payment? This just seems peculiar to me and I wonder if anyone could suggest a reason for same.
Thanks.
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