Filing a complaint with the BBB didn't seem to help so I will problably go the attorney general next. I found this interesting link that might explain it: http://www.aboutpaypal.org/bbb I would still encourage people people to file the BBB complaint because it is easy to do just don't get mad when it is ignored after some dismissive comment like the one earlier in this thread or a link to their 'service' agreement where they tell you that they can do whatever they want to do. Bottom line, don't use their credit card it is like the rebate scam they do whatever they can to prevent you from using it.
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We know there are lots of ways of loosing the money. That makes these vouchers a pretty bad deal but the big problem is where can you spend them. When I try to use them on sites they don't work give us a list of vendors that set up "Express Checkout" or "Standard Checkout" because I didn't find any. Why doesn't paypal just credit money into our PayPal account instead of making this complicated system? Does the money your customers loose really fund all the R&D for this voucher system? Is it a good idea, good business? I tested my companies integration with PayPal and these vouchers are not supported on your sandbox so the vendors can't even test vouchers before going live.
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File a complaint with the Better Business Bureau and make sure they know it is PayPal not GE Money that is the problem. What PayPal is doing is deceptive and should be held accountable.
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Why can't they just drop the reward into your PayPal account. Oh wait, I know. Because they don't really want to pay it. So they have all these clever ways of letting you loose all or part of it. Like can't use it for shipping, WTF, really?! If what you order is less than the voucher you loose the rest... really. PayPal is an evil company.
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Make sure you deal with it in 60 days. I tried to get help from PayPal and ended up forgetting about it and lost $50. I would also encourage you to file a complaint with the bbb.org Oddly the complaint was reasigned to GE the company doing the credit cards but I told them that this is a PayPal problem not GE Money.
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It seems like they don't seem to work in many places. I made the mistake of converting my points to donate to Haiti and the site didn't take them now I'm trying to buy something from newegg and it doesn't work there. Is it just that PayPal is too confusing or do some sites not take them and others do? I feel like PayPal is ripping me of with the reward vouchers. The restrictions on them are ridiculous but then having them just not work on many sites is fraudulent.
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