Hi I have escalated it to a claim, paypal had set a deadline for him to respond by the 18th August (yesterday) but he has not responded, paypal have not messaged me about what happens now that he has not met paypal a deadline
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So I opened up a claim 11 days ago for a purchase which the seller has not refunded me for as the item was faulty. The deadline for him to respond to Paypal was yesterday and he hasnt responded, so could someone please tell me wha happens now? will Paypal refund me?
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I have purchased a graphics card recently over e-bay and paid within an hour of purchasing. The seller then messaged me that the card had become faulty and we both agreed to cancel the transaction. He then sent me a refund which had failed. Up until then there was good communication but after this refund failed i have not heard from him despite trying to contact him multiple times. I opened up a dispute yesterday after giving him a week to reply to my e-mails. So i was wondering is it worth escalating to a claim and let paypal investigate now as it looks unlikely the seller is going to communicate?
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