Believe it or not I had this same sort of issue. but it was so dumb that when my card was blocked due to miss understanding of what information was needed to add it and failing many times to add it, as a result it was blocked. it took me 2 months to find out that the information to unblock my account and complete my paypal account. well i was sending it to the wrong email every time. I was typing in "prepayed" when its "Documents@Paypal-'prepaid'.com". Please try to not make these mistakes there a huge pain in the ***. Hope everything went well with you. I just sent the info to the right email and in about a day i can use my card. YAY
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Ok I have fixed mine log into paypal and Click Profile Click My Money Beside "Debit and Credit cards", click Update under "Action", click Edit. Select the "Make primary card" checkbox, enter your Card Security Code (SCS) and click Save. Worked for me good luck
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The best way to resolve issues like this is phone customer support. Unfortunately that can be a challenge, but works better than emails for issues of this nature. As no one here can view account details, you need customer support to help.
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