HI, basically heres my issue, i sold somebody a television on ebay, there was a muckup on my end with the address, and the television was returned, this went unknown for awhile, buyer opened a paypal case(which then put a HELD status on my paypal funds) which led me to look into it thouroughly and discover the issue, upon dealing with the buyer it was agreed, that i would ship the tv at my own cost and refund the original shipping costs, after trying to do so i discovered that while my funds were HELD i could not issue the partial refund as agreed by both parties, but instead only a full refund, i contacted the buyer via resolution centre and requested they close the case so my funds were available to 1. re ship the tv and 2. refund the original shipping costs, they said it would be taken care of, I have now received a PLACED status upon my funds and no email from paypal explaining why, so why are my funds PLACED, why hasnt paypal contacted me, how am i expected to refund the buyer and reship the parcel?? please somebody HELP ME ASAP !!!
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