I have also had fees deducted from amounts sent to me from family using their paypal balance or their bank account. I just finished a chat window with a Paypal agent and agent told me to refund the money and fees would be refunded as well. Then the agent told me to have the family member resend the money being certain to choose send money to family and friends. I wanted to ask the agent where exactly that would show up but after that response, I was cut off and unable to ask anymore information. Agent did comment that there was an update that changed some of the page format. I haven't tried this yet to see if it resolves the problem....but hoping it does and hope it helps any of you as well! @abookishgirl wrote: I’m being charged fees for sending and receiving funds through Family and Friends using my Bank account. Why is this so?
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