I purchased a (used) product that was sent with the top jammed on and couldn't be removed.You were unable to use it in this condition.It was also full of animal hair and dirt. There was no way they didn't know it was defective! Not the pictured item I saw in the photo displayed. Seller says if I change my negative feedback they would refund my money. What use is the feedback if sellers can get by with this tactic? Is it condoned by Ebay?
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