Update: I got screen shot from the company and they dont have option to choose gift or not, nothing like the other normal accounts or mine. They have business account. The other payments I got from them are done by mass payment option and there is no fee, but the payment i am charged with fee is paid trough personal payment to me, so seems there is automatic fee. Am I right?
... View more
Thank YOU so much kernowlass for the express answer! Than why some payments from that same company dont have fee and others have. When there is a fee on the transaction line /in history window/ there is shown issue refund under colum *Order status/Actions* What comapny did different that they send me both with and withotu fee?
... View more
I receive regularly payments from an company for some online freelancer services. Some of the payments are as much as agreed, but others has issue refund fee and I dont get the full amount. From the company told me that they have no idea why I dont get the full amount and where that refund fee comes from as they didn't choose it as option. Even more, paypal didn't ask them do they want use it or not. 1. Can somebody light that problem and how company can send me the whole amount without refund option and therefore a fee as we just don't need it. I could find no answer to that question anywhere in the net. 2. What happen with the fee after the 60 days period? Thanks
... View more