i belive they did this to help with credit card fraud and i assume they want you to add the credit card to the paypal account and verify that it is yours hope this helps
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Just contact the seller and they should let you still have the item they cannot just cancel it they will have to open a case in which you will have to agree to cancel the transaction it would take 8 days before the seller could open and close an unpaid item case the best thing to do is to contact them and just explain this as you cant speed the process up unfortunately
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Your right it is bad but on the other had it could be that you download something copy the software and hen ask for a refund I think they need to make that part clearer
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The reason paypal will not refund you is because it is for a licence or it is for a download unfortunately it is an issue you need to take up with the company in question
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dont panic this can take a few more days before these amounts actually become visible on the accounts i think when i did it it took 9 days
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