I love paypal and have been using monepak to add money with no problems. But I have recieved multiple emails from Paypal selling the benifits of the paypal prepaid mastercard so I went to Walgreens and paid $ 150 for a Paypal prepaid mastercard thinking that I can use it straight away. I get home and try to activate it online.......but my social security, passport number and greencard number are not accepted ?????? So I call paypal and guess what, after entering all my card and personal information, it also does not work, then I find that there is no person to talk to, apparently paypal has bankers hours when it comes to actualy helping you???? So I send a email from their website and to my great surprise get a email back within minutes from a support person saying they realy want to help and will call me back immediately. Did they call back ????? no, so I rang the number they gave in the email and guess what, it went to voice mail they have gone home - again bankers hours. So I went to the drug store that I purchased the card from, gave them my recept and asked them to transfer the money to a moneypak card. Bad luck, they were happy to take my money but cant refund, they called paypal as well and could not get any real person to talk to, how can that happen, can you imagine Walgreen not been able to talk to visa or american express???? that would not happen, but Walgreen could not get hold of anyone at Paypal. So now I am left with a card that can not be activated, I receipt for $150 and a very bad tast in my mouth. Paypal does a great job with the actual transaction with the retail organizations for the purchase of goods and services but **bleep** at managing the mastercard pre paid process and should not agressively sell something they can not support, and in fact, that does not even work,
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