I ALSO HAVE A BEEF WITH THEM........sent them ALL THE proof,screen shots banks statements and STILL NO REPLY FROM THEM NOR AN OFFER TO FIX THE PROBLEM, They went into my one account, tried to debit a purchase. I contacted the and TOLD THEM TO USE THE ALTERNATE CARD ON FILE FOR PAYMENT. THEY IGNORED THIS, CONTINUEING TO DEBIT THAT ACCOUNT-- RESULTING IN OVER $170 IN NSF CHARGES AT MY BANK!!!!- - on a fixed income. I cannot afford this. I have sent NUMEROUS EMAILS to them with no reply. They have frozen my EBay payment account- - until I pay the $19.89.......well, I think I have paid ENOUGH to the bank in their **bleep** up NSF charges......THEN to find out it was, in fact, PAID from the other account. This is the FIRST TIME THIS HAS EVER HAPPENED...........USUALLY......they would just automatically go into the OTHER account....as in the past numerous times. WHY THEY WOULD CONTINUE EV TWO DAYS TO DEBIT THE SAME ACCOUNT - - AFTER BEING INSTRUCTED TO USE THE OTHER ACCOUNT I DONT KNOW. I am SO FRUSTRATED and don't know what to do at this point. They offer NO direction- - and want to put it back on me THEY WONT EVEN ADMIT ''THEY'' MADE THE STUPID MISTAKE- - NO APOLOGY, NO PHONE CALL- - NADA I think I will use Amazon and Etsy from now on. Until they fix this mess and apologize. (Ya-when pigs fly LOL) the acceptable solution - - - REFUND MY $170 IN NSF CHARGES AND APOLOGIZE TO ME AND MY BANK
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