Hello so today I logged in and I found that there's a dispute about money that I received , and the guy said they didn't receive the item but the thing is I never sold him anything he sent money to me as gift there's no tracking number or whatever I have to provide . So, when i click on "Resolve a claim now", i got 3 options: - I have shipped the item and I can provide proof that the item was shipped through an approved shipper to the address on the Transaction Details page. - I have not shipped the item and I will refund the payment. - I have refunded the payment for this transaction. but as I said I didn't sold him anything he didn't buy anything from me ... the money is sent as gift ... please someone help ?
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