Thanks for replying Paula I spent a whole day back and forth with paypal, over £26 of phone calls and numerous emails messages Sadly they were very firm in dismissing me after 4 messages where they answered completely different questions, (see below). It is NUTS that you do not support trading names, you should be able to do it in the button and subscriptions, it is livery for my websites. You have a coding ability in buttons that would be ideal for this but you don't use it. I am talking to other providers now, the best I have been able to do is find a generic name for the livery but even that does not show when they click the subscribe button. Also the user gets a different livery if use code in a button or the email URL. Thanks for your comment about the statement, but my issue is that I am losing sales because people get confused when they see my company name. Of course on the invoice it will matter too. Thank you for contacting PayPal regarding our previous responses. I have reviewed your account and it shows. I understand your frustration at this matter and I understand that you would just like to change your trading name not the baseness but unfortunately this cant be done. I appreciate the time you have taking to contact me and I do apologies that this is not the answer you wanted. ---------------------------------------------- Thank you for contacting PayPal regarding changing your trading name not your business name. I understand that you are frustrated regarding the replies that you have been receiving and that it is your trading name you are wanting to change not your business name. Unfortunately you are unable to add different trading names alongside your business name. I appreciate this isn’t the resolution you were looking for but at present PayPal does not have a way of amending this.
... View more