Thank you for replying. I'm sorry the first was so long winded - I'm not sure you managed to read all of it. My main query is about the two instant refunds I made back to the seller in order for her to RE-Refund me as a gift, with less fees to me. Ideally, she shouldn't have to pay fees either, but I understand what you say and once it's resolved, if I get charged, I'll take it up with Customer services. But. I am curious to understand why, at the beginning, with her money sitting in my paypal account, after sending back her first payment as a refund with no problems, the second one told me there were insuficient funds to make an immediate refund and seemed to take the whole amount again from my bank account rather than just the 30 odd pence needed to complete the refund? So the money now sitting in my paypal account (minus the 30 odd pence) is mine, right? From my own bank account. Also, my paypal account reads that both refunds have been made to her, but only 1 has completed. What is happening? Why didn't paypal just take the 30ish pence needed to complete the refund?
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