Just following up. I called Customer Service, and got a similar to the previous person who posted on this issue. They said that they did not know about this type of a message and couldn't help me with it. They told me that I should contact my buyer and find out if they have a problem with their PayPal account. (Thanks a lot.) I did, however, attempt to contact my customer, but within a couple days, PayPal then sent me a message saying the subscription was cancelled because it has failed attempts (twice). So that was the end of that. In my case, my suspicion is there was, in fact, something wrong with my customer's PayPal account - maybe their credit card had expired and PP was waiting for them to update their info?? Dunno. But it was definitely something to do with that customer's account and I don't' believe it was a problem with the subscription system, since my other customers who are on the same type of subscription seem to be processing okay. Bottom line: it appears to be a different issue that you have been facing (previous poster), but it is still unsettling to know that the Customer Service people (who apparently are in the Philippines - I recognized the accent) are totally in the dark about the meaning of skipped payments! Wish I had a more enlightening bit of information. But it is what it is.
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