Hi everyone, I sell virtual goods. It's already bad enough that people can issue a refund and there's nothing I can do about it, what bothers me the most is that PayPal charged me 16 euros for it. One guy paid me 4 times on the same day and asked a refund on all of them, thus I got charged 64 euros for doing nothing.. I have emailed PayPal plenty of times but the support in the Netherlands is terrible. I have gotten nothing but useless answers, that's why I came here hoping to get a solution from the community! So what I need help with is how do I make sure that PayPal doesn't charge me 16 euros again? Today someone made 10 payments, and I have a strong feeling that they're going to want a refund for that. If I have to pay 16 euros for each of those I will lose 16x10=160 euros! So once again, the things I need help with are: -Is it possible to get some sort of seller protection with virtual goods? -What do I do to make sure PayPal doesn't charge me 16 euros every time? Any help is appreciated. Thanks in advance. Harry
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