Hi. I sold a game for xbox on Ebay. It was a digital code, the buyer paid, asked for code, i sent code they used it. Next day comes along, and balance had gone, and payment says "Held". The buyer says the payment was unauthorised, and used without her permission. From my position i am now up a creek with no paddle. I searched the buyer's email and found her facebook page and i approached her via messages. SHe claims her ebay and paypal were hacked, and someone purchased 100s of $ worth of codes from different sellers. Payment still says Held, and is STILL being reviewed by paypal. I don't see why you can even take my money back, my sell was complete, and if it turned out to be fraud, that is the customers problem to sort out, and it should not affect my payment. MY code i sold (THat i purchased day before, but changed my mind about keeping, i have receipt.) Buyer accepts that i have lost that code now, it was used by their so called "paypal thief" and they do not dispute i sent the code, and it was used and is good. They simply say that (copied - Pasted) Quote= "I was notified by email last night that my eBay account was hacked and someone charged over $200 worth of Xbox games. I contacted eBay and PayPal and they confirmed that someone with a different IP address did hack into my eBay account and made the charges. My bank account is now in the negative until this gets resolved.- I am not going to be responsible for something that I did not pay for and have no use for and has put me in a financial bind." Well Paypal? What about me, i sold the item in earnest, and now my money is taken from me, and the product i sold, is gone and now belongs to the person that i sold it to. What is Seller protection for, if not for this sort of stuff? YOy have taken 5% of everything i ever sold on ebay, as seller protection, what exactly were you charging me for? PLEASE PLEASE HELP ME!
... View more