Thank you again! Yes, that is why I asked if there was a UK/EU forum- because this is where I ended up after looking for a contact for Paypal, having read all the topics, none being relevant to my question. 🙂 In fairness to the seller- the seller accepted that this is a warranty issue, and are willingly (without coersion) replacing the faulty battery. So that is not at issue. It is just that they want me to pay for the return of the faulty one and trying to smooth over the lack of a returns label with the promise that, if I paid with Paypal, (and I quote) "PayPal now cover up to £15 of return shipping costs" so they don't have to supply a returns label. And I'd need to also open a claim with Paypal in the resolution centre from what I can make out. A bit heavy-handed. If the seller want me to go down that route I'd oblige them, of course. Either way- they are liable for the postage, whether Paypal charge it back to them or they give it to me directly. I am also hardly going to take the seller to the small claims court for £3.95 or start involving my bank... But that is also why I asked where the Paypal promise to reimburse warranty returns is. Before I got into it that deep. 🙂 As for not accepting the Paypal- I almost never use Paypal (and now will use it even less) so have no reason to have seen any banner, much less act upon it.
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