My son made a purchase and did not receive what the seller had promised to deliver. I complained to pay pal as per policy and pay pal undertook an investigation. I provided all supporting evidence as requested, including emails and copies of transcripts where the seller confirmed that I had paid for the service and they have not provided what they have offered. Just to repeat in case you missed it as I’m sure I did with PayPal’s response. The seller stated clearly that they are not going to provide me with the product that I paid for. Pay Pal continue to use this seller and stated that as I purchased something virtual then there is nothing they can do, and would not refund me. So for those people that use sellers such as MMO then DO NOT use PayPal as the transaction is not secured or guaranteed. Even if the seller clearly confirms they are not providing you with the service that you have paid for. Once the investigation is closed you cannot file a dispute on a closed complaint so then everyone ignores you. The Seller and PayPal. So just a heads up guys really NOT to use PayPal for Virtual services.
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