A HandMade STAND not the MACHINE( SERGER) was POSTED for sale..Again in BIG BLACK BOLD letters Stand Only...NOT The MACHINE...A individual purchased to have a stand built on 21st June, I sent a contact from EBAY making sure they understood that the STAND(to be constructed hand made) was what they purchased and NOT the machine, this was done a 2nd time hrs later since no reply to first contact email....10 days later we recieve an email in SPANISH, which we converted, it was asking about MACHINE....During which we contacted the buyer and after 2 more emails we are speaking to a person who SPEAKS english and were told that the BUYER DOESNT speak english, and that they wanted refund since "HE" told the non speaking english buyer that it was a stand and NOT the machine..At this time I have already built 75% of the stand and having to poly-coat it takes 3-4 days for it to harden, we waited to hear from buyer from 31st and had the completed stand on the 6th boxed to ship.....We shipped on 7th of August and on 9th they made a claim of UNRECIEVED, which we provided the tracking number....In theircontacts it has come to WHO and WHY did someone purchase something if THEY cant read nor speak english as someone had to of done so...As of today UPS tried to del'er but no one to rec, nows its been sent to a holding placement....We tried since the first day to ask and say to BUYER that are you aware its a stand and NOT the sewing machine as it was so STATED in the POST itself on EBAY....This stand was made for 1 person for this type of Serger and the stand is meant to fit it and only it...
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