Bonjour, Le vendeur m'a expliqué qu'il ne sait pas comment faire pour me rembourser dans le cas où la transaction est suspendue par Paypal et en cours d'investigation par Paypal. Le vendeur a contacté Paypal par email et il attend toujours la réponse de Paypal. Quelle est la procédure exacte et complète pour que le vendeur puisse me rembourser? Merci d'avance. Cordialement, P.S: Je joins la dernière réponse reçue hier soir par email en anglais du vendeur. Hi, this transaction is still showing on hold and under PayPal review, please advise how to do the refund while it is on hold by PayPal, we want to do this refund immediately if PayPal allows us to do this, we have dropped a email to PayPal support on this , can u also try to contact them so we can close this transaction below is status as we checked just now on PayPal....guess the same status should be reflecting in your PayPal account as well....please advise asap if you see a different status, so we can check with PayPal ---------------------------------------- Transaction Details The funds are not available while this transaction is being reviewed (Unique Transaction ID01F49702TF228014W) Original Transaction Date Type Status Details Gross Fee Net 05-Oct-2012 Payment From xxxxxxxxxxxxxxxxxxxxxx Held Details $37.00 USD -$1.48 USD $35.52 USD Related Transaction Date Type Status Details Gross Fee Net 16-Oct-2012 The funds are not available while this transaction is being reviewed PlacedPayPal has placed a temporary hold while we're reviewing it. We'll contact you shortly with further information.PayPal has placed a temporary hold while we're reviewing it. We'll contact you shortly with further information. ... -$37.00 USD $1.48 USD -$35.52 USD Name: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Total refund amount: -$37.00 USD PayPal fee refund: $1.48 USD Refund from your PayPal account: -$35.52 USD Date: 16-Oct-2012 Time: 13:56:17 GMT+05:30 Status: Placed PayPal has placed a temporary hold while we're reviewing it. We'll contact you shortly with further information. ------------------------------------------- regards, - gameshop_india
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