Hello angrycustomer11,
Thanks for posting on the Forum
Refunds can be confusing! When you make an instant transfer of money from your bank account, PayPal pays the seller right away for you, but it really takes 3-5 business days for that money to reach PayPal from the bank. You can see if your original payment has completed or is still processing in your PayPal transaction history.
If the seller refunds the payment before that money has finished clearing, the balance will not show the refund right away. Once the bank transfer for your original payment clears from your bank, then your balance will show the refund, and you'll be able to spend or withdraw the funds.
I hope this helps!
Marily
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