Hi, I'd be interested to hear the outcome of this as I have exactly the same problem. Sold a used item on ebay, the buyer complained that it was used though clearly stated in item description WITH pictures. I only agreed to settle dispute to refund money to get my item back and sell it again asap. Now more than three months have passed and I still have not received my item back. It seems to me buyers can do whatever they want while I lose a signifcant amount of money and items. Next time, it'd be better just to through things in the trash, it's less hassle.
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