Well, this scam happened with me. Same story: I have ordered a pair of shoes in www.anne-shoes.com. I learned too late that this site is fraudulent. First i have opened a claim for non-received item. But seller gave a tracking number to PayPal and my claim was closed. Then I have received a shower cap instead of shoes. I have not had the opportunity to open a new dispute for the same transaction, so i I had to ask for it via email. As a result of a new claim I had to send a shower cap back to China and I am responsible for the shipping costs. I've read that some victims of fraud got a refund without having to send the cap back to the seller. I described my case in mail to customer support and they sent my letter to investigation. After a five day of waiting they responded that I still need to send a shower cap back to fraudsters. Of course, I can try to call to customer support. But this international call would be to pricey for me. Also, my poor spoken English does not allow me to explain my situation. I will not send a parcel to back China because it is a big waste of time and money. The cost of a shipment will be comparable to the cost of a shoes. So, I can say goodbye to my money. I am very disappointed in PayPal.
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