I recently switched out my old computer for a new one. Opened up Paypal's Multi Order Shipping Tool (I use a Brother QL-570 label printer) and when it came time to print, I was prompted to upgrade my Java software to the latest version. I did the following: -Updated Java -Closed my browser -Opened a new browser (back to the page I was on) -Sent labels to re-print. What I got was the same applet as usual BUT only the top left corner of the label appears on the screen below and NOT on the area that's designated for the entire label to fit (the image that appears actually begins on the top right hand corner of the designated area). Oh...and my printer gives me an error message, each time. Gosh, I hope all that makes sense. Anyway, I disabled the junk antivirus (Norton) which comes with the computer and tried to re-print. No luck. Same image appears (only a corner of the "sample" label). I un-installed Java and tried to re-print. No luck. I'm prompted to install most recent version. Did so, AGAIN. Same image appears (only a corner of the "sample" label). I downloaded the 32-bit AND the 64-bit Java update. No luck. Oh, and I've used Firefox, IE, and Chrome, as well as switched out my label printer (in the event that it was a printer issue), still the same printer model, though (I have 2). Unfortunately, NOTHING I've tried has worked. I'm at my wit's end, especially because I can print just fine from another computer (which isn't mine) but CANNOT for the life of me get labels to print on this one. Would someone PLEASE shed some light on this? I'm stumped.
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