I recently sold an item on eBay and the buyer messaged me about 5 minutes later asking to cancel the order. I agreed and organised the refund through eBay as it's just a case of pressing a button to refund the buyer. I have logged into my PayPal account and there is a difference of 20p. Have I been charged to refund the buyer? Surely it should be the buyer that gets charged to cancel an order?? That's how the world of business usually works! Any clarification is appreciated. Thank you.
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