Sorry i'm not much more help on this guys. I literally just contact the tech support as mentioned previously and all i got was a one sentence reply to tell me it had been fixed and to action the fix i just need to press the 'clear settings' and it then worked for us. Hope you manage to get it sorted soon!
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I am UK based. I contacted PP with regard to this and they redirected me to the merchant technical fault line here https://ppmts.custhelp.com/ I had to use the 'contact tech support' tab and fill out the form. They replied to me yesterday so i imagine they will be working today aswell, think they might be US based. HTHs 🙂
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hi, i'm on Presta too. The issue has been resolved for us, has it for you? i think it was related to the US tax box that was appearing on ivoices (glitch) but has gone now.
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I have paypal set up on my e-commerce site and have been using it without issue for some time. Yesterday it suddenly stopped charging postage on orders even though our store is invoicing it, does anyone know why this might be or how I can fix it please?
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