In a perfect world there will be perfect buyers and perfect sellers. Unfortunately, this is not the case. There are dishonest people out there on both sides, and that is why there is so much difficulties in transactions. With the state of the economy and constant cutbacks in the postal service, I for one am seeing a rise in both missing items and things damaged in transit. As I am sure this has been said a thousand times, once an item is passed off into the hands of the post office, the seller no longer has any control or influence as to what happens to the package. It is a gamble that both buyer and seller has to take in order to play the e-commerce game. There are safeguards that can be put in place to ensure that both the items shipped either reach their destination or can be compensated, but again this does not influence the post office in how they handle the packages. Most of these options costs money which adds to the total cost of shipping. They ain't free! The seller is in it to make money, like it or not, otherwise the seller wouldn't be doing it. If the buyer or seller does not put the safeguards into place, who is really to blame? The buyer definitely has rights, but so does the seller. If the seller lays out the rules of the transactions, then the buyer in all rights should take these if he/she decides to still do business with the seller. If the buyer chooses to not take advantage of any of the options, then the buyer should understand it is their decision, and not the sellers. Yes the seller should work with the buyer in all cases, but at some point, the seller needs to be protected from too. Common sense, fairness, maturity, and honesty are all important here.
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