If you mean the 'Estimate Postage and Tax Box' then this has been going on for over 3 weeks and Paypal have done nothing about it, but it aint a US problem so it seems they're not too bothered. It means now that I can't use postage calcilations from my profile anymore and can only use transations based postage.
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Are you using transaction based postage or are you setting your postage in 'postage calculations' in your profile? If you are calculating your postage using your profile then the 'clear settings' fix doesn't work. This issue has been going on for 10 days and still no sign of a fix from Paypal.
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I see now why the clear settings doesn't work for me, it's because I am actually using postage calculations to calculate my postage costs, guess i'll just have to wait until Paypal come up with a solution to remove the "calculate postage and tax box".
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It's a bit annoying they're telling you this issue has been fixed yet they're telling me it's an ongoing issue and yet to resolved, even more annoying that the clear settings fix seems to be working for some people but not me.
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Tried clear settings thing, doesn't work for me, I've been told by Paypal that this is an ongoing issue and they are trying to resolve it but have given no time frame as to when it will be back to normal.
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The above solution didn't work for me in regard to removing the "calculate postage and tax box", it says "this will also resolve the issue with the tax and shipping estimate box for US", what about UK? I don't think clearing your cache will effect anything, the web page hasn't changed, anyway I tried it on other browsers and it's still there. I was told this would be fixed in 72 hours, that was more than 4 days ago.
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This issue has still not been resolved. I received a message from Paypal saying this was a technical error and would be resolved in 72 hours, that was 4 days ago. Has anyone received a solution?
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US Paypal Merchants have the option to charge different postage rates for US states or countries so this box will appear when you visit a US Paypal merchant website. But for us in the UK it's completely unnecessary as we've never had that option in our account. If this is the first step in rolling this out in the UK then great but I doubt it, it's probably some glitch. I tried making changes to the code to get rid of this but nothing works, I can only see this adversely effecting my sales.
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