Hi, I really need your help with my situation. the 15th of march I bought 4 pairs of shoes from the website loveshoesmall.com, unfortunately that is a scam site. I did not know it when I bought the shoes but after some research on google I found it out. At first, I waited for the confirmation of the shipping, after five days with no response from the seller I opened a dispute for item not arrived on PP. the seller replied to PP the 29 of march, sending a tracking number. I found out that the tracking num is valid. I noticed that the seller shipped the package the 22th of march which means two days after I opened my dispute. Well, paypal have not closed my dispute yet, it is still opened for item not arrived (it will finish the second of april) Today I had the big surprise, the package has arrived with nothing inside !! just paper !!!!! What should I do ?? Do I have to close my dispute for item not arrived and open a new one for item not as descibed?? the question is ...can i do that? Once I close a dispute for item not arrived can I open a new one for item not as described?? do you think I will have my money back ?? please let me know what do you think!! thanks
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