Hello everyone! I'm sorry to hear you're running into some issues transferring funds out of your account. I can certainly understand how concerning this must be.
@Suemaya, have you tried clearing your browser's cache, cookies, and history yet? That normally does the trick. If you're still running into issues after that, I'd recommend reaching out to MPesa's Support Teams for assistance with this one. You can find their contact info Here.
@Lperdue421, there are some great troubleshooting steps I'd recommend checking out in the following Help Center article: Why can't I transfer money from my PayPal account? If that doesn't work, I'd recommend reaching out to our Customer Support teams by clicking Contact at the bottom of any PayPal page.
Good luck!
- Jon K
... View more