I received a payment over PayPal earlier, but it's been put under a 24 Hour security hold and told me not to send the items out at the moment. What is going on and will it actually be 24 hours?
... View more
Hello, so I sold some Pokemon cards earlier for £350 and was going to gry them sent out today with tracking. Now it says on my PayPal that it is on temporary hold, any ideas when this temporary hold will be lifted? Apparently its 24 hours? Is there anyway to life it sooner or not? And will the funds also be available in 24 hours? Many Thanks Aidan
... View more
Hi cookieace You may be asked to send the item back at your expense unless its a business seller where certain selling rules apply If the seller doesnt want the item back you can can state this in the case, and so can the seller Escalate the case when you can
... View more
Firstly its not instant on feedback being left or tracking being left and you need to email paypal to make them aware that you have met the criteria for fund release before 21 days are up and they will release the hold. They have billions of transactions and can't check everyone to see this and its not automatic that payments are released before 21 days. Also feedback is not the only criteria for funds to stop being held there are many other reasons. Finally if you refuse to send an item to the buyer cus your funds are being held then it will encourage them to leave false feedback. If you would like more info on when payments stop being held i will post them for you. It is a pain but its only until you have a proven good seller record and we all have to go through it.
... View more