My order of £49 was cancelled between myself and the company I placed the order with on 5th Feb. They confirmed on the 5th Feb that the order has been cancelled, and yet paypal is still holding this money a week later as a pending payment. Saying it will expire in May 2012. How do I get them to cancel this transaction and release the funds again? The company said they have no control over this issue and paypal must cancel the transaction themselves.
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