I opened a dispute and the vendor would not budge. They insisted they are not responsible. Well, for once I got lucky and the package was finally delivered, about a month late (so much for priority mail). You never know what kind of customer service a vendor provides until you have a problem. I know what kind of support, or lack there of this vendor provides. As I learned in a seminar on customer service many years ago, a dissatisfied customer will typically tell 9 people about the problem and that was before the age of the internet. I will probably tell at least 9 people.
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