Hi, Really hope you can help! I tried to order £778 worth of camera equipment from a Merchant but they registered an error with payment - that the payer's (my) details weren't correct - and on my business account the payment was listed as Pending. I have a suspicion this is because I might not have had enough money in the account linked to my business debit card, so Paypal tried to take the funds from a second linked bank account. I've had troubles before with this second bank account, and this may have been the cause of the rejection this time around. Anyway... I now made sure that the account linked to my business debit card had enough funds to clear and tried again to make a payment. This time the payment was successfully received. However, when it came to discuss delivery it turned out that the merchant wouldn't be able to deliver the goods in time for me, so we very amicably agreed to cancel the order. They went into their records and cancelled both the orders. However, my Paypal account still shows both the orders as Pending. Worse, my business bank account seems to have been deducted the two lots of money - about £1,500!!! This is a huge sum for me and my small business!! I've talked the company twice since and they confirm that the orders have been cancelled and no money taken, so I presume it's Paypal taking this money from my account and holding it limbo. How can I have these orders cancelled and the money returned? It's been almost a week now and I need the funds back to operate. Many thanks, Paavo
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