Hidden on the contact page, and explicitly not mentioned on the help page, is the following tutorial: Can I cancel a payment that I've already sent? You can cancel only unclaimed payments. If the payment is complete, you can contact the person who received the payment and request a refund. To cancel an unclaimed payment: 1. Log in to your PayPal account. 2. Click History. 3. Click Cancel under Order Status/Actions. 4. Click Cancel Payment next to the unclaimed payment. Note: • A payment is automatically canceled if the recipient doesn’t accept it within 30 days. • If you paid with a credit card, it can take up to 30 days for a refund to appear on your card statement. If you want to request a refund for a completed payment, here’s how to find a seller’s contact information: 1. Log in to your PayPal account. 2. Click History. 3. Click Details next to the transaction.
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