Hi Olivia. Thanks for the clarification of language. But I have a question for Dispute , sorry again if there is not written. The Open a Dispute on Item Not Received "(" INR ") item is not arrived, turned on the road, changed weight, customs sent back to the seller to me the goods do not come, no confirmation of the delivery. Once a Dispute escalated to a Claim. PayPal find in favor of the seller Q: I did not get why such a decision? Explain the meaning:" If the seller presents evidence that they delivered the goods to your address, PayPal may find in favor of the seller even if you did not receive the goods." Taken from here: PayPal Buyer Protection https://cms.paypal.com/ru/cgi-bin/marketingweb?cmd=_render-content&fli=true&content_ID=ua/BuyerProtComp_full&locale.x=ru_RU
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