After signing into my account, there's a box that says "Money is waiting for you" with a "claim it" button. This money is my current account balance. When I click on claim it, I get 3 options: transfer it to your bank, leave it in PayPal for now, and get a debit card to spend your money online and in stores. As I want to leave it there, I click on the 2nd option. That takes me to a screen that says, "Please confirm your info. Provide info that matches what’s on your legal ID so we can make sure you’re really you. This helps keep your account secure." However, there is nothing to confirm. There is a submit button that's grayed out, and the only thing I can click on says "I'll do this later". This, after confirmation, sends me back to the account page. I called PayPal and they didn't know what to do or how to fix it. Am I going to be able to access my money?
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