I just sold my first items on ebay. And it went smoothly, until the buyer said they meant to buy only one item instead of two (which was listed as a buy-it-now option). Since I hadn't sent it out yet, I offered to refund the buyer for the second item and only send the first one, so I did this through Paypal's refund feature under transaction details. And it appears to have correctly deducted the right amount. However, if I go to print the postage label, it still shows up as having the postage price and total price for both items, even though I just refunded half of it. It does say under status that it is partially refunded though. Although it does say under my history for the payment status of the orginal order as "Partially Refunded" and there is another transaction for the refund saying it's completed. However there is no option to print an updated postage label. And on ebay, it still shows up as me having receieved the full price for the two items, even though it says it's "Partially refunded through paypal." I am confused. Have I done something wrong?
... View more