I am having the same problem. The person the answered first is incorrect. As before I just had the issue of payments being held for 21 days. As if that wasn't irritating enough. They recently froze my account asking me to verify SSN, utility bill, proof of purchases, and a whole bunch more. It won't let me print a shipping label PERIOD, it gives me the same error as you. Ok, so for the safety and sake of the buyers, how is this in favor of the buyer AT ALL? The poor buyer can't even receive their item because THEIR shipping money is being held hostage.
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