WARNING - PAYPAL BUYER PROTECTION IS A SHAM Following my last post I can now let you all know that I was unable to obtain the detailed police report insisted on by PayPal and so my claim was finally refused and closed by PayPal in the sellers favor. I had been given 4 days to obtain specific report details from the police that under UK data access legistation needs a subject access request that takes 40 days to process. I lost my claim despite the fact that the seller clearly misrepresented themselves as a UK seller (they were in fact Chinese) they misrepresented the item's location as being in the UK (the "package" was shipped from China) and they misrepresented the shipping offered via TNT from London (the "package" was sent via ChinaPost). More importantly, instead of sending me my ordered IPad, they sent me a cheap rubbish pair of plastic glasses, and even though I provided clear photgraphic evidence of the very small package complete with the sellers supplied tracking reference visibly attached, two seperate police reports, including one signed and stampted by an officer on letter-headed paper with the station details, and had another officer call up PayPal from the police station and explain the data law to them, PayPal still decided to support an obvious case of fraud. WHAT KIND OF BUYER PROTECTION IS THIS??? I have now been forced to take my case to both my credit card company and also to the Financial Services Ombudsman. Finally - DOES ANYONE ACTUALLY READ THIS FORUM AND EVER RESPOND TO REQUESTS FOR HELP?
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