A customer of ours couldn't pay us on PayPal using her Business Debit Card (VISA). She was local so I popped over to help. She had typed all her details correctly, but PayPal said the card details could not be verified. We double-checked and triple-checked the card details were typed correctly. She has lots of money in her business account. She used her personal card (VISA debit issued by the same bank) and it worked fine. How should we advise our customers that want to pay with a business debit card? Should they be able to use one? PayPal asks them for their firstname and lastname, but not company name. What should they enter from their card if it is marked with : Mr A N Other XYZ Company Limited Should they enter their firstname as "A" in this example ? thanks
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