Can't say I'm a fan of ShipStation.
The other day, I needed to know the weight of a package I'd mailed a few days earlier. There's no way to find that information.
Their "Here's your shipping label!" messages only include the date and the tracking number, but not the method of shipment, like the old system did.
I only use USPS for shipping, but now I'm forced to sift through USPS and UPS rates to pick the one I want. I can't choose to not see the UPS rates. Gonna be fun when they add DHL and Fedex and the list gets to be 50 items long.
I've been automatically enrolled in the Global Advantage Program, so now my Priority Mail Express International packages go to Los Angeles by Priority Mail where they sit for two weeks before being relabeled and forwarded to their destination. My customers are paying for expedited shipping and they're waiting more than a month for delivery.
Shipstation says that the relabeling facility in Los Angeles is a USPS facility, so they're claiming no responsibility for the delays.
ShipStation will remove you from GAP on request, but there's no checkbox on site to allow you to remove yourself from the program. You must ask.
I will say that ShipStation has been pretty responsive to my support questions, but I'd go back to the old PayPal shipping system in a heartbeat.
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