I have not been able to search history past the 7 day mark in months and it's causing a problems when I am having to give refunds. Of course, I can give customers back their money in a payment, but I'd rather do it the right way and issue refunds so I can keep up with this and I have proof and some people want their Credit Cards credited back, not their paypal accounts and this is causing problems and delays. I cannot find their payments in the first place, plus I need to verify and confirm payment, but I can't find any payments made either past a week ago. Keeps saying your history search is unavaiable at this time, please try again later. Two months later? I thought it was only a temporary glitch, but this has been going on for at least two months now where I cannot search history or even find history past a week. Is there anyway to correct this? It's getting maddening.
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